Effective Date: 3/13/2026 | Last Updated: 3/13/2026
This Privacy Policy describes how
Fastlights LLC (“we,” “us,” or “our”), located at 47 J Street, Turners Falls MA 01376, handles information in connection with our business communications, including SMS/text messaging. We are committed to being transparent about how we handle your information.
1. Information We Collect
We do not operate a customer-facing website that collects personal data, and we do not maintain customer accounts. We do not use website analytics, tracking cookies, or data collection forms.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes
The only personal information we may hold is information you provide to us directly through business communications, such as:
- Your name
- Your business contact information (phone number, email address)
- Communications and correspondence you send us
2. SMS / Text Messaging
We use SMS (text messaging) as a direct communication channel with our clients. This service is provided through Zoom Phone and is used solely for direct, one-on-one business communication — not for bulk or mass marketing messages.
By providing your mobile phone number to us and engaging in SMS communication with our staff, you understand that:
- We may send and receive text messages with you for the purposes of business communication, scheduling, follow-ups, or client support.
- Message and data rates may apply depending on your mobile carrier and plan.
- You may opt out of SMS communications at any time by replying STOP to any message we send. You may also contact us directly to request that we cease SMS communication.
- We do not use your phone number for automated marketing messages or share it with third-party marketing services.
3. How We Use Your Information
We use the contact information you provide solely to:
- Communicate with you about our services
- Respond to your inquiries
- Fulfill business obligations or agreements
- Schedule appointments or follow up on ongoing matters
4. How We Share Your Information
We do not sell, rent, trade, or share your personal information with third parties for marketing purposes. We may share information only in the following limited circumstances:
- With service providers who assist us in operating our business (such as our phone and communication platform), who are bound by confidentiality obligations.
- As required by law, regulation, legal process, or governmental request.
- To protect the rights, safety, or property of our company, employees, or clients.
5. Data Retention
We retain business communications, including SMS records, only as long as reasonably necessary for legitimate business purposes or as required by applicable law. When information is no longer needed, we take steps to securely dispose of it.
6. Data Security
We take reasonable precautions to protect the information we hold from unauthorized access, disclosure, or misuse. Our SMS communications are conducted through a business-grade platform with industry-standard security measures.
However, no method of electronic communication or storage is 100% secure. While we strive to use commercially reasonable means to protect your information, we cannot guarantee absolute security.
7. Your Choices and Rights
You have the following rights regarding your information:
- Opt out of SMS: Reply STOP at any time to stop receiving text messages from us.
- Request information: You may contact us to ask what information we hold about you.
- Request deletion: You may request that we delete contact information we hold about you, subject to any legal retention requirements.
8. Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued communication with us after any changes constitutes your acknowledgment of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Fastlights LLC
47 J Street
Turners Falls MA 01376
fastlights.com